Terms of Service

Last updated: February 2025

 

These Terms of Service, which we’ll refer to simply as the “Terms,” set out the rules by which you may use our Services. The Terms explain how our Services work and provide you with a list of the “dos and don’ts” when using them. These Terms are more than just rules though – they form a legally binding contract between us and you that you accept when continuing to use our Services. Please read through this document carefully and make sure these Terms are acceptable to you. If you don’t agree to any of these Terms, do not continue using the Services. If you have any questions, please don’t hesitate to contact us at [email protected]. 

 

The Basics

Key Terms

1. We are IDF Widows and Orphans Organization and we’ll refer to ourselves as “Organization,” “us,” “our,” or “we.” Our offices are located at Shaham St. 3 Petach Tikva, and our registration number is 580202166. 
3. When we use the term “you,” we mean anyone using our Services. 
5. When we refer to our ” Site,” we mean our website through which we provide our Services and when we refer to our “Services,” we mean any services available on the Site including any programs and activities offered by the Organization, products and services for Organization members, assistance offered by the Organization relating to rights you may have (including Hever membership) and options for making donations to the Organization.

 

Privacy

When you use our Services, we collect Personal Data (as defined in the Privacy Notice) about you. Please visit our Privacy Notice at [Please add a link to the Privacy Notice] for details about the types of Personal Data we collect, what we do with it, the security measures we use to keep it safe, and the rights you have regarding your Personal Data.

 

Changes to these Terms

 We may update these Terms from time to time and will post the updated version on this page with the date it was published. Please check this page occasionally to make sure you’re aware of the Terms that apply to you. If you continue to use our Services after we update the Terms, that means that you agree to and accept the updated version.

 

Our Services

Subject to these Terms, Organization allows you to use the Services on a non-exclusive basis for your own purposes.

 

1. When using the Services, you may be directed to offerings provided by third parties (“Third Party Services“). It is hereby clarified that all Third Party Services are provided solely by the respective third parties, and are subject to such third party’s terms and policies presented to you at the time of purchase. The Organization does not provide any Third Party Services and expressly disclaims any liability for Third Party Services, whether facilitated or promoted through the Site and/or Services, including with respect to the content, quality, and performance of such Third Party Services. You hereby acknowledge and agree that any engagement with third parties in connection with Third Party Services is at your sole responsibility.
2. You may donate to the Organization through the Site. It is clarified that the Organization reserves the right to use the donation funds at its sole discretion.

 

User Accounts

 

1. Creating an Account. You may use some of the Services, including donating to the Organization, without registering on the site. To access the Services as a member of the Organization, you are required to log in to the account that the Organization will create for you, by entering your ID number and verification access code sent to your mobile phone number or email address, as provided to us by the Ministry of Defense and/or by you. You may share information with us regarding your eligibility and the aforementioned details by emailing us at [email protected]. We may contact you, including through your contact details, to obtain additional information regarding your eligibilities and the exercise of your rights as a member of the organization, or the eligibility and/or rights of your child and/or minor for whom you are the legal guardian. The Organization will review your request and create a user account for you if your request meets the eligibility conditions. Minors under the age of eighteen (18) will log in using the minor’s ID number and the parent’s and/or legal guardian’s phone number. If you are a minor, you must obtain the consent of your parent or legal guardian to use the Services. Please read these Terms of Service together with a parent or legal guardian and obtain their consent before proceeding. If you are a parent or legal guardian of a minor, by granting consent to the minor to log in to the account and/or use the Services, you agree to these Terms of Service. You are responsible for monitoring and supervising the minor’s use of the Services. If the minor uses the Services without your consent, please contact us immediately so that we can disable their access. As a member of the Organization, we will collect information about you, including by contacting you via the contact details provided to us, such as full name, email address, mobile phone number, and ID number. You may log in to the account of your child and/or minor for whom you are the legal guardian who is eligible for benefits and/or rights in connection with the Organization, using the minor’s ID number as set forth above. You may share information with us regarding the eligibility of your child and/or minor for whom you are the legal guardian, by emailing us at [email protected]. By entering the minor’s details, you represent and warrant that you are authorized to do so in accordance with applicable law and that you are the parent and/or legal guardian of the said minor. The Organization will allow such minors to independently log in to a user account only upon reaching the age of 18. We may change the method of account creation at our discretion.
2. You agree to notify us immediately of any unauthorized use of your account. You are solely responsible for all activity on your account, even if that activity was not actually performed by you. To the fullest extent permitted by applicable law, Organization will not be responsible for any losses or damage arising from unauthorized use of your account. You agree to indemnify and compensate us for every loss or damage arising from unauthorized use of your account unless you promptly notified us of such use and asked us to block your account. While we reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior through the Services, we cannot guarantee that we will learn of or prevent any inappropriate use of the Services.

Donations

You can donate to the Organization through the Site. The Organization is entitled to use the donation funds at its sole discretion and in accordance with the organization’s objectives and applicable law.

Fees and Payment

 

1. Payments. The Organization may offer you certain paid Services on our Site, including events, activities, products and services, including Third-Party Services. The details of each service, including the features offered and the pricing, are listed on the Site.
2. Third Party Payment Processors. When purchasing products and services, including Third Party Services, or making donations via the Site, you will need to provide billing details, such as your name, billing address, and credit card information or another payment method to an online payment service provider (hereinafter: “Payment Service Provider“). You hereby authorize Organization to collect these amounts by charging the credit card or payment method provided through Payment Service Provider. Any payment made through the Payment Service Provider will be subject to the terms and privacy policy of such entity. Please review such terms and policies before using these services. It is hereby clarified that, subject to applicable law, the Organization is not responsible for any damage, defect, or malfunction of any kind that may be caused due to the use of the payment service, including with respect to the method of payment and/or its transfer and/or ancillary payments to the transaction and/or any other aspect related to these services.
3. Taxes. Where applicable, taxes, including VAT, may also be charged. If payments are subject to tax withholding, the amount to be withheld will be added to the fees charged. 

 

Cancellation

You may cancel a transaction for purchases made through the Services in accordance with and subject to the provisions of the Consumer Protection Law, 1981 (hereinafter: “Consumer Protection Law“). Cancellation may be done by notifying the Organization in person or by registered mail at our offices at Shaham St. 3 Petach Tikva, by notifying the Organization by email [email protected] , by phone at 03-691-8403, by fax at 03-691-6483, or using the Site. In any request for cancellation, you must provide your name, contact details, and order number.

 

1. Transactions involving the Purchase of Goods. (For example – clothes, shoes, equipment, accessories or vouchers)
2. Transactions may be cancelled within 14 days of the later of the date on which the transaction was affected or the date on which a notice containing details of the transaction was received, whichever is later. Following the processing of your request, we will provide you with a copy of a billing cancellation order. Transactions made by a disabled person, a senior citizen, or a new immigrant (‘Oleh Hadash’), as defined in the Consumer Protection Law, which transactions included a conversation between you and us (including via electronic communication) may be cancelled within four (4) months from the later of the date on which the transaction was effected or the date on which a notice containing details of the transaction was received. In order to cancel such a transaction, you may be required to present us with a document indicating that you are a disabled person, a senior citizen, or a new immigrant, as specified in the Consumer Protection Law.
3. If the transaction is cancelled due to any defect in the applicable product, due to any discrepancy between the applicable product and the information provided to you by us prior to the transaction, due to non-delivery of the applicable product on the date stated in the order confirmation or due to any other breach of contract by us, we will, within 14 days as of receipt of your cancellation request, refund the portion of the transaction fee you have actually paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order.
4. If you cancel the transaction for any reason other than the foregoing reasons, we will, within 14 days as of receipt of your cancellation request, refund the portion of the transaction fee you have actually paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order. Furthermore, we are permitted to charge a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower. If, prior to your cancellation request, you have received the purchased product, you must return it to us by a courier on our behalf at a precoordinated time and place.
5. Transactions involving the Purchase of a Service. (For example – lectures, workshops, trainings, tutorials, shows or activities)
6. Transactions may be cancelled within 14 days of the later of the date on which the transaction was affected or the date on which a notice containing details of the transaction was received, whichever is later, provided such cancellation is at least two (2) business days prior to the date such service was to be rendered. Following the processing of your request, we will provide you with a copy of a billing cancellation order. Transactions made by a disabled person, a senior citizen, or a new immigrant (‘Oleh Hadash’), as defined in the Consumer Protection Law, which transactions included a conversation between you and us (including via electronic communication) may be cancelled within four (4) months from the later of the date on which the transaction was effected or the date on which a notice containing details of the transaction was received, provided such cancellation is at least two (2) business days prior to the date such service was to be rendered. In order to cancel such a transaction, you may be required to present us with a document indicating that you are, as applicable, a disabled person, a senior citizen, or a new immigrant, as specified in the Consumer Protection Law.
7. If the transaction is cancelled due to any discrepancy between the applicable service and the information we provided to you prior to the transaction, due to non-provision of the applicable service on the date stated in the order confirmation, or due to any other breach of contract by us, we will, within 14 days of receipt of your cancellation request, refund the portion of the transaction fee you have already paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order.
8. If you cancel the transaction for any reason other than the foregoing, we will, within 14 days of receipt of your cancellation request, refund the portion of the transaction fee you have actually paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order. Furthermore, we are permitted to charge a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower.
9. Transactions involving the Purchase of an Ongoing Service. (For example – a subscription to numerous activities, lectures, workshops etc., which are a single one-time event)
10. Transactions may be cancelled within 14 days of the date on which the transaction was affected or the date on which a notice containing details of the transaction was received, whichever is later, whether or not the provision of the service has commenced. Following the processing of your request, we will provide you with a copy of a billing cancellation order. Transactions made by a disabled person, a senior citizen, or a new immigrant (‘Oleh Hadash’), as defined in the Consumer Protection Law, which transactions included a conversation between you and us (including via electronic communication) may be cancelled within four (4) months from the later of the date on which the transaction was effected or the date on which a notice containing details of the transaction was received. In order to cancel such a transaction, you may be required to present us with a document indicating that you are, as applicable, a disabled person, a senior citizen, or a new immigrant, as specified in the Consumer Protection Law.
11. If the transaction is cancelled due to any discrepancy between the applicable service and the information we provided to you prior to the transaction, due to non-provision of the applicable service on the date stated in the order confirmation, or due to any other breach of contract by us, we will, within 14 days of receipt of your cancellation request, refund the portion of the transaction fee you have already paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order.
12.  If you cancel the transaction for any reason other than the foregoing, we will, within 14 days of receipt of your cancellation request, refund the portion of the transaction fee you have actually paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order. Furthermore, we are permitted to charge a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower. Please note that if you have already used the services prior to their cancellation you will be charged for your relative use of such services.
13. Transactions involving Lodging, Travel, Vacation, or Recreational Services. (For example – accommodations at a hotel)
14. Transactions may be cancelled within 14 days of the later of the date on which the transaction was affected or the date on which a notice containing details of the transaction was received, whichever is later, provided such cancellation is at least seven (7) business days prior to the date such service was to be rendered. Following the processing of your request, we will provide you with a copy of a billing cancellation order. Transactions made by a disabled person, a senior citizen, or a new immigrant (‘Oleh Hadash’), as defined in the Consumer Protection Law, which transactions included a conversation between you and us (including via electronic communication) may be cancelled within four (4) months from the later of the date on which the transaction was effected or the date on which a notice containing details of the transaction was received, provided such cancellation is at least two (2) business days prior to the date such service was to be rendered. In order to cancel such a transaction, you may be required to present us with a document indicating that you are, as applicable, a disabled person, a senior citizen, or a new immigrant, as specified in the Consumer Protection Law.
15. If the transaction is cancelled due to any discrepancy between the applicable service and the information we provided to you prior to the transaction, due to non-provision of the applicable service on the date stated in the order confirmation, or due to any other breach of contract by us, we will, within 14 days of receipt of your cancellation request, refund the portion of the transaction fee you have already paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order.
16. If you cancel the transaction for any reason other than the foregoing, we will, within 14 days of receipt of your cancellation request, refund the portion of the transaction fee you have actually paid, cancel your charge with respect to the transaction, and provide you with a copy of a billing cancellation order. Furthermore, we are permitted to charge a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower.
17. Non-Cancellable Goods. Cancellation will not be possible for perishable goods (food, information as defined in the Computers Law, goods specially manufactured for the buyer following the transaction, goods that can be recorded/duplicated/copied whose original packaging has been opened).
18. Subject to applicable law, if you have opened and/or used the product you have purchased, the Organization reserves the right not to cancel the transaction and to charge you for it in full.

 

Use Restrictions

 

1. You may not do or attempt to do or allow a third party to do any of the following: (1) decipher, decompile, disassemble, or reverse-engineer any of the code or software used to provide the Services, including framing or mirroring the Services; (2) copy, modify, or distribute the Services; (3) circumvent or interfere with security-related features of the Services or features that restrict unauthorized use of or access to any Content (as defined below); (4) use any robot, spider, site search or retrieval application, or any other process to retrieve, index, and/or data-mine the Content or otherwise circumvent the navigational structure of the Services; (5) use another’s account without permission; (6) remove, alter, or conceal any copyright, trademark, service mark or other such notices incorporated in the Services; and (7) use the Services in any manner not permitted by applicable law.
2. You may not use our Services if doing so is unlawful. We will cooperate with any law enforcement authorities or court orders requesting that we disclose the identity, behavior, or User Content (as defined below) of anyone believed to have violated these Terms or to have engaged in illegal behavior in connection with the Services.

 

Representations

By accepting these Terms, you represent that: (a) you are at least 18 years old and have the ability to form a binding contract, or you have obtained the consent of a parent or legal guardian to do so; (b) your use of the Services will not violate any applicable law or any obligation you have to a third party; (c) all the registration information you submit is and will remain truthful and accurate; (d) you have all necessary rights, consents, and licenses needed to provide any User Content that you provide; (e) and the User Content is compliant with applicable law and does not infringe on the intellectual property, privacy, publicity, moral, or any other rights of any third party; and (f) our use of your User Content as allowed under these Terms will not cause us to infringe on the rights of any third party. You also undertake that you will use the Services in compliance with applicable law at all times.

 

Intellectual Property

 

1. Our Property. We retain all worldwide intellectual property rights, title, and interest in our Site and our Services, including their overall appearance and any text, graphics, designs, videos, interfaces, and underlying source files of the Services, any Content we provide, and our name, trademarks, and logos. In some cases we have obtained the right to use certain elements of our Services from others as part of our Services and in that case, those elements are owned by their respective owners. Even though we’re allowing you to use our Services, that doesn’t mean that we’re transferring ownership or any other rights to you or that we’re allowing you to use our name, any trademarks, logos, or similar property as your own.
2. Your Property. When you provide User Content through the Services, that content remains yours. If you choose to share, send, publish, or upload User Content so that it is available to other users on the Services, or if you have granted your consent to the publication of photos and/or videos of yourself and/or your child and/or a minor for whom you are the legal guardian on the Site and/or on the Organization’s social media pages, you grant the Organization, its successors, and its assigns a perpetual, worldwide, non-exclusive, royalty-free, and transferable license to use, copy, distribute, transmit, modify, and create derivative works of the User Content and/or such content, for using the content as mentioned above. User Content that you choose to share with us in connection with donations and/or registration may be used for the purpose of sending you newsletters about the Organization’s activities and for contacting you, including in connection with donations. Additionally, we may use the content, including User Content, for the purpose of improving the Services, as detailed in the Privacy Notice.

 

Content and User Content

 

1. Definitions. We may provide certain materials such as images, articles, posts, videos, and reports through the Services and may also allow you and other users to provide certain types of material, such as images, photos, pictures, videos, reports, recommendations, reviews, comments, documents, medical information and feedback. “User Content” means materials you provide, and “Content” means any content available through the Services, including User Content that may be provided by other users. 
2. User Content Restrictions. You are and shall remain at all times fully and solely responsible for any User Content that you provide. You may not provide any User Content or act in any way that: (i) violates the legal rights of others; (ii) infringes the intellectual property, moral, publicity, privacy, or other rights of any third party or will cause us to infringe on any such rights; (iii) is (or you reasonably believe or should believe to be) in furtherance of any illegal, counterfeiting, fraudulent, pirating, unauthorized, or violent activity; (iv) is in breach of any applicable laws, rules, or regulations; (v) contains material we reasonably determine to be offensive, including that which promotes, hate, violence, or discrimination; (vi) constitutes a harassment or threat; (vii) contains obscene material; and/or (viii) contains any virus, worm, trojan horse, or other harmful or disruptive component.

 

Indemnification

You agree to indemnify, defend, and hold harmless Organization and its respective directors, officers, employees, subcontractors, and agents from and against any claim, damage, or loss, including reasonable court costs, attorneys’ fees, and any fines that may be incurred that arise directly or indirectly from your: (a) breach of these Terms, including any of your representations or warranties, whether by you or by anyone using your account or device, and whether or not that use was authorized by you; (b) use or misuse of the Services; (c) violation of any law or regulation, including breach of applicable data protection laws; and/or (d) infringement of any right of any third party.

 

Disclaimers

 

1. DISCLAIMER OF WARRANTIES. THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. OTHER THAN THE WARRANTIES MADE EXPLICITLY IN THESE TERMS, WE DO NOT MAKE ANY ADDITIONAL WARRANTIES (IMPLIED, STATUTORY, OR OTHERWISE) ABOUT THE SITE, SERVICES OR ANY CONTENT, INCLUDING WITHOUT LIMITATION THAT THE SERVICES WILL BE OF GOOD QUALITY, USEFUL FOR YOUR SPECIFIC NEEDS OR ANY PARTICULAR PURPOSE, ACCURATE, ERROR-FREE (OR THAT ERRORS WILL BE CORRECTED), RELIABLE, SECURE, COMPLETE, NON-INFRINGING, OR THAT THE SERVICES WILL BE PROVIDED IN A TIMELY MANNER. 
2. Third Parties. We cannot control the functionality of services provided by third parties and assume no responsibility for any telephone or network line failure or interruption, or traffic congestion on the internet or on the Services themselves. We cannot control the actions of bad actors and do not guarantee that we will successfully prevent unauthorized access to or alteration of the Services.
3. Users. We cannot anticipate or control the actions or inactions of anyone else, including users or unauthorized users. Therefore, WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF ANY AND ALL USERS (INCLUDING UNAUTHORIZED USERS), THAT ARE NOT SOLELY DUE TO OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. 
4. User Content. User Content comes from sources outside of our control, we take no responsibility for the accuracy, usefulness, safety, appropriateness, or non-infringement of any User Content; your use of any User Content is at your own risk. We do not endorse any opinions or recommendations expressed in any User Content. We have no obligation to display or maintain any User Content and may remove it without notice to you and for any reason. If you make User Content available to others, it may be possible for others to obtain Personal Data about you (such as your contact details, location. We have no control over the use of this data by others and are not responsible for the use of any Personal Data that you disclose through the Services by any third party.
5. Data Retention. We are not a data retention service. It is your sole responsibility to back up any data you provide to us. If data you provide to us is lost or corrupted for any reason, we shall not be responsible for any damage or loss you experience if you are unable to recover that data.
6. Third-Party Services. Some of the Services on the Site may be provided through third parties. We make no promises regarding and are not liable for the content, goods, or services provided by such third parties, including any payments submitted through such links. We also cannot make any promises about and are not liable for another party’s data protection policies. When you use Services from third parties, you do so at your own risk. 
7. In light of the above, you understand that using the Services entails some degree of risk. When you choose to use the Services, you do so at your sole discretion and risk. Some jurisdictions do not allow the exclusion of certain warranties and therefore some of the above exclusions may not apply to you. Check your local laws for any restrictions regarding the exclusion of implied warranties. 

 

Limitation of Liability

 

1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ORGANIZATION (AND ANY OF ITS OFFICERS, EMPLOYEES, OR SUBCONTRACTORS) SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, IN CONNECTION WITH THE SITE, YOUR ACCOUNT ON THE SITE AND YOUR MEMBERSHIP IN THE ORGANIZATION, YOUR PARTICIPATION IN EVENTS AND ACTIVITIES, THE PURCHASE OF SERVICES AND/OR GOODS INCLUDING THIRD-PARTY SERVICES, AND MAKING A DONATION THROUGH THE SERVICES, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT ORGANIZATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
2. OUR MAXIMUM AND AGGREGATE LIABILITY UNDER THESE TERMS AND UNDER ANY CAUSE OF ACTION WILL NOT EXCEED A CUMULATIVE AMOUNT OF USD $50.

 

Term and Account Termination

 

1. Term. These Terms will take effect when you first use the Services and shall continue in full force and effect until they are terminated in one of the ways described below. 
2. How to Terminate Your Account. You may request to terminate your account (and, by association, these Terms) at any time by sending an email to [email protected]. We will process your request promptly after receiving your notice and notify you once termination is complete. 
3. Termination by Organization. We reserve the right to suspend or terminate your account (and, by association, these Terms) at any time and for any reason by providing seven (7) days prior notice through the Site. We also have the right to suspend or terminate your account (and, by association, these Terms), upon at least three (3) days prior notice, if (i) you violate the letter or spirit of these Terms; (ii) you engage in fraudulent, abusive, or illegal behavior or harass or harm other users, third parties, or our business interests. If your account is terminated, you may not rejoin by opening a new account without our permission. Subject to applicable law, upon suspension or cancellation of your account, you will not have access to any content that was available to you through your account. The Organization will not be liable for any damage that may result from such suspension or cancellation.
4. Survival. Even if your account is terminated, you will still be bound by the sections of these Terms which, by their nature, are meant to survive termination.

 

Notices

To provide an official notice in accordance with these Terms, either we or you may send a notice by courier, registered mail, or by email to the addresses we provide to each other. Either party may assume its notice has been received one after: (1) business day following delivery by courier, four (4) business days following delivery by registered mail, and one (1) business day after email transmission.

General

These Terms constitute the entire agreement between us and you regarding our Services, and any and all other agreements existing between us regarding the Services are hereby terminated. We may assign our rights and obligations in these Terms to any third party. You may not assign any of your rights or obligations in these Terms to anyone else and any attempt to do so will be void. If either party waives any rights regarding any breach or default of these Terms, that waiver shall not be deemed to waive any other breach or default. The courts in the State of Israel shall have exclusive jurisdiction over any disputes regarding these Terms. The laws of the State of Israel shall govern these Terms without regard to the United Nations Convention on the International Sales of Goods. In the event that a court rules that a provision of these Terms is unenforceable, that provision shall be replaced with an enforceable provision which most closely achieves the effect of the original and the remaining terms of these Terms shall remain in full force and effect. Nothing in these Terms creates any agency, employment, joint venture, or partnership relationship between us and you, and nothing in these Terms enables you to act on our behalf.